Welcome to the BoatDecals.biz web site (the "Site"), a service of Ion Commerce, a Indiana company, ("Ion Commerce", "us", or "we"). This Site is offered to you, the customer, conditioned on your acceptance without modification of the terms, conditions and notices contained below (the "Agreement"). Please read them carefully. By using or accessing this Site or submitting an order through this Site, you indicate that you have read and understand this Agreement, and agree to be bound by the terms and conditions contained herein. If you do not accept this Agreement, do not access and use the Site. BoatDecals.biz may revise this Agreement at any time without notice.

Privacy Policy

We collect the following information:

Credit Card information


This data will be used for the following purposes:

Your privacy is important to us, we do not share your email address with 3rd party companies.


Terms and Conditions

Cancellation Policy

You can cancel an order only before it has entered production. Orders go into production VERY quickly so please don't wait. You must CALL to cancel an order. BoatDecals.biz reserves the right to cancel an order for any reason.

Refund/Retun Policy

We want you to be happy with your product, however please inspect your item immediately upon delivery and report any issues within 3 business days. We will not issue refunds or accept returns for custom items. We produce your order based on the information located on your receipt. Questions or comments about your design need to be left in the comments field at checkout. We will always contact you before production if we do not understand your comment.

Products which have been opened or partially used such as application fluid cannot be returned.

Any returns authorized by BoatDecals.biz must be shipped back at the buyers expense.

Color Policy

Colors represented on the website are visual representations of vinyl colors. The color you receive will likely not match the way your screen shows it online. Computer monitors do not reproduce exact match to colors. If you must see the exact color you are purchasing please request a free sample. We will not replace orders based on improper color selection and variations from what you saw on your screen.

Doming can cause an optical illusion in various colors such as white. When ordering domed lettering, especially white please be aware a pure white will often take on the tint of the color next to it. It may also appear to be an off white or egg shell white. This becomes much more visible against a white boat surface. We cannot replace lettering based on doming effects such as this.

Proof Policy

We use the design preview you generated while designing your lettering to use as a reference. This design is your proof. Errors, omissions, or spelling mistakes are not our responsibility. We produce what you designed. If we catch spelling mistakes before production we will verify with you if this was intentional or not and then proceed. Please be sure to review the color policy above how we match colors. We cannot replace lettering that included errors, omissions, or spelling mistakes.

Size Policy

During designing there is a ruler on the bottom and right side illustrating how we measure sizes. The size is the OVERALL size, not the character height. If you need your capital letters to be a specific height please specify this during checkout. Most likely we will have to adjust the price of your graphic as this changes the size significantly.

Delivery and Shipping

You order will be shipped via USPS or UPS. We have no control on the care of your item once it has left our facility. Unfortunately packages do get lost or damaged from time to time. We will do our best to get the situation solved for you to your satisfaction.

Ultimately we cannot be responsible for shipping delays or errors by the shipping company you select. However, it is our best intention to get you your product in a timely manner. We deal with shipping issues on a case by case basis. If your package is lost we'll replace it then deal with the shipping company directly. We cannot be held responsible for incorrect addresses, delivered packages being failed to be picked up, or improperly forwarded mail. Should you require your lettering on a specific date we highly advise your choose USPS Express Mail as this is a guaranteed shipping method. Please alert us of your in hands requirements and we'll try to ship on time or advise you otherwise. Please consider Priority mail can in some cases take 5 days to be delivered to some parts of the US.

International Shipping

There is a wide range of delivery times when shipping internationally. We have seen packages travelling to locations like Australia take upwards of 3 weeks to be delivered. This is considered normal. We will not consider an international package lost unless it has not be delivered 30 days after shipping. We reserve the right to cancel any order which may be deemed unshippable by international carriers. Please note specifically we have box size restrictions for various countries. Boxes travelling to Australia cannot exceed 42" tall. Should your order exceed the box size we will attempt to alert you of this and either provide a refund or arrive at a smaller size.

Surface Requirements

We will not warranty, repair or refund vinyl that is attached to an unacceptable surface
Acceptable surfaces Not Acceptable

Temperature Requirements

Lettering should never be installed when the outside ambient temperature is below 50°F (10°C). If the surface is too hot to touch, it is too hot to install vinyl lettering also. This generally indicates in excess of 90°F.

Surface Damage Policy

BoatDecals.biz assumes no responsibility for surface damage caused by our graphics during installation, removal, or the duration of time applied.

New Paint Policy

Any graphics including domed and vinyl lettering should not be applied to a freshly painted surface. You must wait at least 30 days regardless of what your body shop advises before applying graphics. It is critical to follow these guidelines. Fresh paint will go through an out gas period which will cause the vinyl adhesive to prematurely release; this is particularly an issue with domed lettering. Fresh paint can also be easily damaged by vinyl adhesive. Should you 'pull' on your surface by accident while applying your graphic it is highly likely you will lift the fresh paint off!

Registration Numbers, Compliant Lettering, and Local Laws

BoatDecals.biz provides guidelines for designing DOT and Boat Registration numbers in accordance with local laws. We frequently see orders which are outside of our guidelines and blatantly violate local laws. Firstly, it is your responsibility to create compliant lettering with your local laws. We are not responsible for any citations or violations as a result of your design using our online tools or personal advisement. BoatDecals.biz will not be liable for any fines or penalties incurred as a result of the vinyl lettering designed. You are creating custom lettering at your own risk.

Communications from BoatDecals.biz

Email is our primary means of communication. We send your order confirmation, shipping notification and any subsequent notifications via email. Be sure to allow mail from ask@boatdecals.biz and monitor your spam folder. Should you leave a comment, ask a question or we possibly require contact with you we will first send an email. If you request a phone call we will make our best effort to call you within one business day and leave a message if no one answers. Should you need further assistance you will need to email us or call us directly 1-877-258-6617.

Indemnity

By using this Site, you agree to indemnify, defend and hold BoatDecals.biz harmless from and against any and all liability, claims, costs and expenses (including without limitation reasonable legal fees and expenses), alleging or resulting from your use of the Site in violation or breach of this Agreement. By submitting an order to us, you agree to defend, indemnify and hold us harmless from and against any and all liability, claims, costs and expenses (including reasonable legal fees and expenses) in any action by any third party based on a claim that you infringed such third parties intellectual property rights.

All content on this Site, including but not limited to the arrangement and assembly of the Site, text, graphics, logos, button icons, images and software (collectively "Content"), is copyrighted as the original creation of BoatDecals.biz, or used with the express permission of the copyright, trademark name or service mark owner, and therefore is protected by U.S. and international copyright laws. This Site and the Content may be used only to design and order printed material from BoatDecals.biz or its authorized affiliates. Any other use, including but not limited to, reproduction, modification, distribution, redistribution, publication, or republication of any or all of the Content on this site is strictly prohibited.

The Content, this Site or any portion of this Site may not be reproduced, duplicated, copied, sold, resold, or otherwise exploited for any purpose, commercial or otherwise, that is not expressly permitted by BoatDecals.biz in writing.

Disclaimer and Limitation of Liability

YOU EXPRESSLY AGREE THAT USE OF THIS SITE IS AT YOUR SOLE RISK. EXCEPT AS EXPRESSLY PROVIDED HEREIN, BoatDecals.biz PROVIDES THIS SITE ON AN "AS IS" BASIS. BoatDecals.biz MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SITE OR THE PRODUCTS OFFERED ON THIS SITE. BoatDecals.biz DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, OF ANY KIND WITH RESPECT TO THE PRODUCTS SOLD ON THIS SITE, INCLUDING, BUT NOT LIMITED TO MERCHANTABILITY, AND/OR FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT WILL BoatDecals.biz BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO, COMPENSATORY, SPECIAL, INDIRECT, INCIDENTAL, PUNITIVE, AND/OR CONSEQUENTIAL DAMAGES. WE EXPLICITLY DISCLAIM ANY RESPONSIBILITY FOR THE ACCURACY, CONTENT, OR AVAILABILITY OF INFORMATION FOUND ON SITES THAT LINK TO OR FROM THE SITE FROM THIRD PARTIES NOT ASSOCIATED WITH US.

Termination

These terms are effective until terminated by either party. If you no longer agree to be bound by these Terms of Use, you must cease your use of the Site. If at any time after such termination you return to the Site, your reuse of the Site will constitute a re-acceptance of the Agreement. YOU AGREE THAT WE SHALL NOT BE LIABLE TO YOU OR ANY THIRD-PARTY FOR ANY TERMINATION OF YOUR ACCESS TO THE SITE.

Jurisdiction and Venue

We control the Site from our location in Salem, Indiana within the United States. By using this site, you agree that any legal action brought against BoatDecals.biz shall be governed by the laws of the State of Indiana without regard to its conflict of laws principles. By using this site you agree that the sole jurisdiction and venue for any litigation arising from your use of this site shall be an appropriate United States federal or Indiana state court located in Washington County, Indiana, United States. Use of this Site is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions, including, without limitation, this paragraph.